You may apply online by visiting https://apply.metrobank.com.ph/creditcard.
Alternatively, you can also visit any of our branches to submit an application.

Your credit card application will be evaluated and processed within 7 to 10 working days. To check the status of your application, you may call our Customer Service Hotline at 88-700-700 or via the Domestic Toll-free number at 1-800-1-888-5775. You may also send a message via email at customerservice@metrobankcard.com or go to our official Facebook page and send us a message http://m.me/MetrobankCardPH.

Paying for your Metrobank credit card bill is easy with our wide range of payment options. Visit https://metrobankcard.com/cardsservices/payment-channels to check the list of our payment channels.

Once you have determined that a charge on your credit card account is invalid, you may notify Metrobank by calling our Customer Service Hotline at 88-700-700 Domestic Toll-Free Hotline 1-800-1888-5775 (using a PLDT line), or International Toll-Free Hotline at (+your country and area codes) 800 8700 0707 and provide the details of the disputed transaction/s, including the transaction date, merchant name, description of the transaction and the reason for the dispute. For a full step by step process, visit https://metrobankcard.com/cardsservices/card-security-and-secure-online-shopping.

A wide variety of selection is available for you to redeem your earned rewards points. To redeem, click on this link https://www.metrobankcard.com/rewards. You may also redeem by chatting with us at m.me/MetrobankCardPH.