At Metrobank, we are guided by our purpose to empower individuals and businesses to realize their goals and reach their full potential. This fuels our passion to create and customize financial solutions to meet our stakeholders' needs, continuously extend our reach, and lead in community service. In doing so, we live up to our brand promise, "You're in Good Hands," which defines who we are and what we do.

Our report follows an annual cycle from the period 1 January to 31 December. It covers the performance and management approach of Metrobank in terms of economic, environmental, social, and governance (ESG) issues. We have also included the contributions of Metrobank Foundation, Inc., our corporate responsibility arm, as well as the Purple Hearts Club, our employee volunteerism group, and the contributions of our subsidiaries.

Our report follows the Global Reporting Initiative (GRI) Standards and focuses on material topics for the bank. You can read our GRI Content Index in the full report

We also follow the disclosure guidance from the Securities and Exchange Commission (SEC) and the Bangko Sentral ng Pilipinas (BSP).

We know we can do better. Help us improve our operations and reporting by emailing the Metrobank Sustainability Department at investor.relations@metrobank.com.ph.