Enjoy up to 50% OFF this 11.11

The promo is an exclusive offer for Metrobank Debit and Prepaid Mastercard® cardholders. For the 11.11 sale, you can enjoy 50% off your Lazada or Shopee purchase when you spend at least ₱9,000 in a single transaction. The discount is capped at PHP 6,000 and will be automatically deducted from your total at checkout when you select your eligible Metrobank card as your payment method.

It’s an instant discount, not cashback. The discount is automatically deducted from your total at checkout when you pay using your eligible Metrobank card. Only the discounted amount will be charged to your card. You will not receive any additional money or cashback after your purchase.

The vouchers are limited and available on a first-come, first-served basis. Once all vouchers for Lazada or Shopee have been claimed, the promo will no longer be available on that platform, even if the promo period hasn’t ended yet.

No. You can only use the promo once per platform during the Promo Period. This means you can get the Lazada discount once and the Shopee discount once this 11.11 sale, provided you meet the requirements for each offer.

Only Metrobank Debit Mastercard® and Metrobank Prepaid Mastercard® cards are eligible for this promo. Other Metrobank cards are not included.

Check your card for the Mastercard® logo. You can find it on either the front or back of your card.

Yes! New and existing cardholders can join the promo, as long as they have an active Metrobank Debit Mastercard® that is enabled for online transactions.

To add and save your card in the app, just follow these steps:

Shopee

1. Open the Shopee app, then tap the ‘Me’ icon on the bottom right. 
2. Tap the ‘Settings’ icon on the upper right corner. 
3. Select ‘Bank Accounts / Cards’. 
4. Under ‘Credit / Debit Card’, tap ‘Add New Card’. 
5. Enter your Metrobank Debit Card details, then tap ‘Submit’. 
6. Complete the verification steps. 
   

Lazada

1. Open the Lazada app and tap the ‘Account’ icon on the bottom right. 
2. Scroll down to the ‘LazFin’ section, then tap ‘View’. 
3. Select ‘Payment Options’. 
4. Under ‘Credit / Debit Card’, tap ‘+ Add a Credit / Debit Card’. 
5. Enter your Metrobank Debit Card details. 
6.  Tap ‘Save Card’ or ‘Link Now’ to confirm.

Yes! You can add your eligible Metrobank Debit or Prepaid Mastercard® during checkout. You don't need to save your card in the app beforehand.

Simply follow these steps:

• Select the item/s you want to purchase, then tap "Add to Cart" or "Buy Now.
• Proceed to Checkout.
• Enter your delivery address and select your preferred shipping option.
• Under Payment Method, select "Credit / Debit Card."
• Select your saved Metrobank card or enter your eligible Metrobank Debit or Prepaid Mastercard® details to add a new card.
• Confirm your card details. Once your eligible card is selected, the promo discount will automatically be applied to your purchase, provided you meet the promo requirements and the voucher is still available.
• Check that the discount has been deducted from your order total, then tap "Place Order" to complete your purchase.

There are two ways to avail of the 50% discount, depending on the shopping platform:

Option 1: Automatic Voucher Application (Shopee and Lazada)

You don't need to enter a voucher code or manually collect a voucher. Simply add your items to your cart, proceed to checkout, and select your participating Metrobank Debit or Prepaid Mastercard® as your payment method. If you meet the promo requirements and vouchers are still available, the 50% discount will automatically be deducted from your total billing amount at checkout. Make sure the discount is applied before placing your order.

Option 2: Collectible Discounts/Voucher (Lazada only)

Collect the "Limited Redemption Voucher" from the Lazada Partner Promo Page. Once collected, it will automatically be saved to your "My Voucher" wallet. Add your items to your cart, proceed to checkout, and select your participating Metrobank Debit or Prepaid Mastercard® as your payment method. Select the collected voucher at checkout. If you meet the promo requirements and vouchers are still available, the 50% discount will be applied to your total billing amount. Make sure the discount is reflected before placing your order.

The 50% discount may not appear or apply for any of the following reasons:

• Your Metrobank Debit or Prepaid card isn't saved or verified. Make sure your eligible card has been successfully added and verified in the app. (See FAQ #8 for the steps.)
• You selected a different payment method. Make sure your Metrobank Debit or Prepaid card is selected at checkout.
• Your purchase doesn't meet the minimum spend. Your total eligible purchase must be at least PHP 9,000.
• All vouchers have been claimed. Vouchers are limited and available on a first-come, first-served basis.
• Your items are excluded from the promo. Some products may not qualify based on Lazada's or Shopee's platform rules.
• Your Metrobank Debit or Prepaid card is not yet activated. Make sure your card is active and enabled for online transactions before using it at checkout.

Yes! You can combine the Metrobank discount with eligible platform and seller vouchers. However, it cannot be combined with other bank vouchers. Other eligible platform and seller vouchers will be applied first, followed by the Metrobank discount at checkout.

Yes! You can still enjoy the discount even if your checkout includes items from different shops or orders that will be delivered separately. The PHP 9,000 minimum spend is based on the total eligible purchase amount in one checkout, not on the amount spent per shop or shipment. The 50% discount will be distributed across the eligible orders included in that checkout.

Check the following before trying again:

• Daily purchase limit: Make sure your card's daily purchase limit is high enough to cover the transaction. A purchase exceeding PHP 30,000 will go beyond the card's current daily e-commerce transaction limit.
• Available account balance: Make sure you have enough funds in your account to cover the discounted purchase amount.
• OTP: Make sure you enter the correct One-Time Password (OTP) sent to your registered mobile number.

If your transaction is still declined, contact Metrobank's Contact Center for assistance.

No. The discount is applied instantly at checkout. Only the discounted amount will be charged to your Metrobank Debit or Prepaid card. You will not receive a separate cashback or refund for the discount.

No. Once a voucher has been used, it cannot be reused or reinstated, even if you cancel or return your order.

If your order is cancelled or returned and the refund is approved, only the amount actually charged to your Metrobank card (after the discount) will be refunded to your account.

The refund processing time will depend on Lazada's or Shopee's refund process and when the platform approves your refund request.

No. This is not from Metrobank and may be a scam. Metrobank will never ask for your full card number, CVV, PIN, or OTP to let you claim the promo. The 50% discount is automatically applied at checkout on Lazada or Shopee when you use your eligible Metrobank card.

Never share your card details or OTP with anyone. If you received a suspicious call or message, do not to respond or provide any information. Report it to Metrobank through our official channels.