Travel | Services

30% OFF at Citadines Cebu City

Enjoy deals on best available room rates.

Promo Mechanics Eligible Cards Terms & Conditions

Promo Mechanics

The promo is applicable to all Metrobank ICON, World Mastercard, Travel Signature Visa, Femme Signature Visa, Platinum Mastercard, Travel Platinum Visa, Cashback Platinum Visa, Titanium Mastercard, Rewards Plus Visa, Toyota Mastercard, Toyota Platinum Mastercard, M Free Mastercard, PSBank Mastercard, Femme Visa, Vantage Visa & Mastercard, NCCC Card, Puregold Card, M-Lite Mastercard, Metrobank Debit Cards and Metrobank Prepaid Cards in good credit standing only. The promo is not applicable to Metrobank Corporate Cards, Metrobank Dollar Mastercard, Metrobank Dealer Financing.
Qualified Metrobank Cardholders can enjoy any of the exclusive promotional offers for Ascott Star Rewards:
Promotional offer of Citadines Cebu City
- 30% Discount on Best Available Room Rates
- Promo Period: October 1, 2026 to January 31, 2027
- Stay Period: October 1, 2026 to February 7, 2027
How to avail:
- The cardholder must be an ASR member
- Book via: https://www.discoverasr.com/en/citadines/philippines/citadines-cebu-city
- Use code : METROCEBU2026
- Pay using your Metrobank credit card
Other Terms and Conditions
- Promo is exclusive to all active Ascott Star Rewards members
- Prior reservation is required
- Promo applies to online booking. Promo code must be used upon booking
- Valid Metrobank Card must be presented upon check-in or payment.
- Standard booking, cancellation, and property policies apply.
- Blackout dates may apply: December 24-25 & 30-31, 2026, January 15 –17, 2027 (Sinulog)
- Standard Hotel Cancellation Policy Applies.
- The Promo offer is inclusive of Value Added Tax ("VAT") and subject to applicable service charges and local taxes unless otherwise specified by the partner merchant
- For inquiries, you may reach to any of the following:
  - Tel Number: (+032) 260 9588
  - Phone Number: 09618353109
  - Email: frontoffice.ccc@the-ascott.com
- Other Inclusions:
  - Complimentary buffet breakfast for two (2) guests unless otherwise specified
  - Complimentary stay for up to 2 children per room ages 11 years old & below with free breakfast for ages below 6, & 50% off for ages 6–11.
  - Welcome amenities and Complimentary Wi-Fi access per apartment
  - Use of recreational facilities: swimming pool and fitness center
  - Non-refundable and non-cancellable.
  - Cannot be combined with other discounts or promotions
- The promo is non-transferable, non-cumulative, cannot be exchanged for cash or other products.
- The promo is not valid in conjunction with other promos or discounts of Metrobank and Citadines Cebu.
- To qualify for the promo, cardholder must have an active account and have no outstanding past due.
- The use of Metrobank card in connection with this promo is subject to the Terms and Conditions governing the issuance and use of Metrobank cards. In such a dispute, Citadines Cebu shall have no liability.
- Metrobank reserves the right to disqualify a previously approved transaction subsequently cancelled or charged back within the promo period. Should a cardholder receive the discount but was later on deemed unqualified for not meeting the requirements of the promo due to disputes arising from, but not limited to, erroneous, invalid, fraudulent or unauthorized transactions, the cost of the discount shall be charged by Metrobank to the cardholder’s card account.
- Any amendment in the terms and conditions is subject to DTI approval.
- The terms and conditions governing the issuance and use of Metrobank cards, reminders and other provisions contained in the card carrier, statement of account, charge slips and other documents or instruments, which are made an integral part hereof by reference, shall likewise be resorted to in instances where they are applicable in this promo.
- Any dispute concerning the products or services, including pricing, related to the promo shall be settled directly between the cardholder and Citadines Cebu with the concurrence of the DTI. Metrobank shall be free from any liability in the event of such dispute.
- In case of dispute in respect of Metrobank only and the cardholder’s availment of the promo, the decision of Metrobank, with the concurrence of the DTI, shall be considered final.
- By joining or availing of this promo, the cardholder confirms that he/she has read, understood and agreed to the promo mechanics and its terms & conditions.
- For inquiries or concerns, please call the Metrobank Contact Center at (02) 88-700-700 (domestic toll-free 1-800-1888-5775) or send an e-mail to customerservice@metrobankcard.com
- Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph)