Services | Travel

30% OFF at Citadines Bacolod

Get discounts on best available rates.

Promo Mechanics Eligible Cards Terms & Conditions

Promo Mechanics

The Promotion is applicable to all Metrobank Peso Mastercard / Visa, Metrobank Vantage Mastercard / Visa, M Mastercard, Titanium Mastercard, Platinum Mastercard, World Mastercard, ON Virtual Mastercard, PSBank Credit Mastercard, Metrobank ICON, Toyota Mastercard, Toyota Platinum Mastercard, NCCC Mastercard, Rewards Plus Visa, Femme Visa, Femme Signature Visa, Cashback Platinum Visa, Travel Platinum Visa, Travel Signature Visa, Metrobank Debit and Prepaid cardholders in good standing. The Promotion is not applicable to Metrobank Dollar Mastercard, Corporate Mastercard, Dealer Financing.
Qualified cardholders can avail up to 30% OFF on Best Available Rate
The promo period is from August 1, 2026 to January 31, 2027. Stay period is from August 1, 2026 to February 7, 2027.
How to Avail:
- Prior Reservation is required.
- Go to the website: Visit Discoverasr.com and Use promo code "CBCXMB" or call Phone: (034)488 7160
- Email: frontoffice.cbc@the-ascott.com and mention that you will be availing of the promo
- Cardholder will pay upon check-in using his/her qualified Metrobank credit card. Blackout Dates: October 11 to 27, December 24, 25, 30, 31
Standard Hotel Cancellation Policy Applies.
Room rates are inclusive of tax
Room Inclusions: Buffet Breakfast for 2 Adults and 2 Kids under 5 Years Old, Wifi, use of recreational facilities.
Extra Person rate per person per night: Php 2,000 inclusive of Extra Bed and Breakfast
- Maximum occupancy:
  - Studio Deluxe, Studio Premier, One Bedroom Deluxe – 2 Adults and 2 Kids under 5 Years old
  - Two Bedroom Deluxe – 4 Adults and 2 Kids under 5 Years old
- Child policy: Rooms can accommodate 2 Kids under 5 Years old. Kids 5 Years and above are subject to the extra person fee.
- Rebooking Policy: In the event of rebooking, guest must inform Citadines Bacolod City at least 72 Hours prior to the stay.
- Cancellation policy: Booking is non-cancellable, non-refundable, and non-transferable.
- The eligible cardholder must be present upon redeeming the promo.
Other Terms and Conditions:
- The promo is non-transferable, non-cumulative, cannot be exchanged for cash or other products.
- Service charge and/or any applicable taxes shall be shouldered by the customer.
- The promo is not valid in conjunction with other promos or discounts of Metrobank and Citadines Bacolod.
- To qualify for the promo, cardholder must have an active account and have no outstanding past due.
- The use of Metrobank card in connection with this promo is subject to the Terms and Conditions governing the issuance and use of Metrobank credit cards. In such a dispute, Citadines Bacolod shall have no liability.
- Metrobank reserves the right to disqualify a previously approved transaction subsequently cancelled or charged back within the promo period. Should a cardholder receive the discount, but was later on deemed unqualified for not meeting the requirements of the promo due to disputes arising from, but not limited to, erroneous, invalid, fraudulent or unauthorized transactions, the cost of the discount shall be charged by Metrobank to the cardholder’s card account.
- Any amendment in the terms and conditions is subject to DTI approval.
- The terms and conditions governing the issuance and use of Metrobank cards, reminders and other provisions contained in the card carrier, statement of account, charge slips and other documents or instruments, which are made an integral part hereof by reference, shall likewise be resorted to in instances where they are applicable in this promo.
- Any dispute concerning the products or services, including pricing, related to the promo shall be settled directly between the cardholder and Citadines Bacolod, with the concurrence of the DTI. Metrobank shall be free from any liability in the event of such dispute.
- In case of dispute in respect of Metrobank only and the cardholder’s availment of the promo, the decision of Metrobank, with the concurrence of the DTI, shall be considered final.
- By joining or availing of this promo, the cardholder confirms that he/she has read, understood and agreed to the promo mechanics and its terms & conditions.
- For inquiries or concerns, please call the Metrobank Contact Center at (02) 88-700-700 (domestic toll-free 1-800-1888-5775) or send an e-mail to customerservice@metrobankcard.com
- Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph)