Go to the Metrobank branch of your account to have your customer information updated.
Make sure to bring a photo and signature-bearing valid ID. For payroll account holders, please bring your company ID.
You may download, print, and accomplish the Customer Update Form before visiting the branch.
CUSTOMER ADVISORY: For your security, Metrobank will NEVER call you to ask for your bank details. You must initiate the contact with Metrobank to make transactions. If you think you are a victim of fraud, contact us at (02) 88-700-700.