Announcements | Advisory

Scheduled system upgrade on September 25-26

September 22, 2026

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To continuously improve your banking experience and ensure the reliability of our services, Metrobank will undergo a scheduled system upgrade from September 4, Friday, 11:30 PM to September 5, Saturday, 6 AM. ​
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Affected Channels & Services ​
During this period, some clients may temporarily be unable to access the following banking services:​
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Banking Machines & Terminals ​

  • Automated Teller Machines (ATMs) ​
  • Cash Accept Machines (CAMs)​
  • Withdrawal & Deposit Machines (WDMs) ​​

Metrobank Cards​

  • Debit Card ​
  • Prepaid Card ​
  • Paycard ​​

Mobile & Online Banking Channels ​​

  • Metrobank App ​​
  • Metrobank Online site ​​
  • Earnest App​​
  • Wealth Manager​
  • Remittance services​
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Planning Ahead ​​
To ensure your everyday banking needs are met without interruption, please plan and complete your urgent transactions—including bill payments, fund transfers, card purchases, and cash withdrawals—before September 25. ​​

Rest assured that your accounts and funds remain safe and secure throughout this system upgrade.​

We truly appreciate your patience and cooperation as we upgrade our systems to build a safer, faster, and better banking experience for you. Should you need any assistance or real-time updates, our team is always here for you via our official social media channels and the Metrobank Contact Center. ​​