Reactivation of Corporate Customer Care Trunkline

Beginning July 1, you can start calling the following dedicated Customer Care numbers below for all your Metrobankdirect Corporate (MDC) and Metrobank Business Online Solutions (MBOS) concerns. In line with this development, the temporary Customer Care mobile hotlines are deactivated.

DEACTIVATED	REACTIVATED
SMART	SMART
(0949) 651-0145	(0949) 994-2417
(0949) 651-0152	GLOBE
(0949) 578-2262	(0917) 523-3364
GLOBE	LANDLINE
(0906) 292-4311	(02) 88-988-000
(0956) 049-2344	DOMESTIC TOLL-FREE
(0906) 094-4204	1-800-10-8579727

You can also email your concerns to ibs.customercare@metrobank.com.ph.

These communication channels are available from 8:30AM to 5:30PM from Mondays to Fridays, except bank holidays.

Your Relationship Manager or Sales Officer are also available for questions.

As always, thank you for banking with us.

May you and your loved ones remain in good health.