Resumption of MBOS PESONet Transaction Fees

The Metrobank Business Online Solutions (MBOS) platform will resume charging of fees on PESONet transactions on August 19, 2021.

Service fee will be PHP 50.00 for all transactions made on the platform.

For more inquiries, you can contact our Customer Care Desk through the following:

• Email: ibs.customercare@metrobank.com.ph
• Landline: (02) 88-988-000 (press 2, then 1, followed by 2)
• Domestic Toll-Free: 1-800-10-8579727
• Mobile: (0917) 523-3364 (GLOBE) or (0949) 994-2417 (SMART)

These communication channels are available from 8:30 AM to 5:30 PM, Mondays to Fridays, except on bank holidays.