Money Basics | Borrowing & Credit

How to check your Metrobank credit card points

September 14, 2026

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Knowing your rewards points balance is the first step in making sure none of them go to waste.

Many cardholders earn rewards points on every eligible spend without ever checking how many they have accumulated. The result is a balance that quietly grows and goes entirely overlooked. Taking a few minutes to regularly check and track your points can put you in a much better position to redeem them at the right time and for the right value.

Where to check your balance

The steps to check your Metrobank credit card points are straightforward once you know where to look. There are several ways to access your current balance, depending on how you prefer to manage your account.

Metrobank Online and the Metrobank App are among the more convenient options. After logging in, go to your credit card account and find the rewards or points section. Your current balance, recent earnings activity, and expiration information are typically displayed here in one place.

Your monthly credit card statement is another reliable reference point. Most statements include a summary of points earned during the billing period, along with your running total, making it easy to track how your balance changes each month.

If you prefer to confirm directly, you can call Metrobank's customer service hotline at (02) 88-700-700. A representative can verify your current points balance and answer any questions about your account.

How to track your points over time

Learning how to check your Metrobank credit card points is only part of the picture. Consistently tracking them over time is what allows you to plan redemptions strategically rather than reactively.

A simple habit is to review your points balance at least once a month, alongside your statement. Note the expiry date of your oldest points, as they are most at risk of lapsing. If your card offers bonus-earning categories or promotional multipliers, tracking which transactions contributed most to your balance can help you identify where your spending earns the best return.

Setting a reminder a few months before your points expire gives you enough lead time to plan a redemption without feeling rushed into a decision that does not align with your goals.

What to do with your balance

Once you have a clear picture of your balance, the next step is to decide how to use it. Understanding how to redeem your Metrobank credit card points opens up a range of options, from merchandise and gift certificates to travel rewards. 

If you prefer a more direct return on your spending, you can also learn how to convert credit card points to cash or miles, depending on your card and the redemption options available to you.


Disclaimer: This article is for general information purposes and does not constitute formal financial advice. Always do further research before making financial decisions and seek professional advice from a certified personal finance counselor.

Ready to redeem your points?

Check your Metrobank rewards points balance online and find out what you can redeem for today.

<h4>Ready to redeem your points?</h4>

Frequently asked questions

Do my Metrobank rewards points expire?

Metrobank credit card rewards points do not expire, but will be forfeited if the account becomes delinquent.

Can I check my points balance without logging into online banking?

Yes. Your monthly credit card statement includes a summary of points earned and your current running total. You can also call the Metrobank Card Customer Service Hotline at (02) 88-700-700 to verify your current balance and expiry details if you prefer not to access your account online.

Why are my recent transactions not yet reflected in my points balance?

Points are typically credited to your account after the transaction posts and is processed, which may take a few business days. Pending transactions may not yet appear in your rewards balance. If a qualifying purchase is not reflected after several days, contact Metrobank's customer service team to have it reviewed.