To utilize the credit card Cash Advance service, you must be a Metrobank credit cardholder. Ensure your account is in good standing and that you have a sufficient credit limit available for cash advances.

You can access cash through any Metrobank or PSBank ATM. Simply insert your Metrobank credit card, enter your 4-digit PIN and Cash Advance QuickPIN, and select the cash advance option. Follow the prompts to withdraw the desired amount. You can also visit any Metrobank branch for over-the-counter Cash Advance transactions.

The Metrobank QuickPIN facility allows you to get your credit card PIN via SMS to your nominated mobile number. Call now and receive your Cash Advance QuickPIN fast and easy!

To report loss or request a new PIN to be sent to your nominated mobile number, please contact us using the numbers below:

Metrobank 24-Hour Customer Service Hotline: (02) 88-700-700
Metrobank Domestic Toll-Free Hotline: 1-800-1-888-5775

24-Hour VIP Customer Service Hotline: (02) 88-700-707
24-Hour VIP Concierge Service Hotline: (02) 88-700-777
Domestic Toll-Free Hotline: 1-800-10-8700-707
International Toll-Free: 800-8-700-0707
(Metrobank Platinum Mastercard, Metrobank World Mastercard and Metrobank Femme Signature Visa)

24-Hour PSBank Credit Mastercard Hotline: (632) 88-700-772
Domestic Toll Free: 1-800-10-8700-772