1. The loan availed under this promo is locked-in for the entire term of the loan.

2. For the entire term of the loan, the client:
   a. Shall not partially pay/pre-terminate/fully pay the loan.
   b. Shall not request for amendment of the originally approved terms and conditions, such as change in rate or loan term.

3. In case of violation of any of the above conditions, regardless of the timing in relation to the term of the loan, the client shall reimburse the Bank of the total waived fees and the rate difference between the board interest rate at the time of loan booking and the promo rate.

4. The client shall keep the vehicle under this promo for private use only and not convert the same to a public utility vehicle for the entire loan term.

5. The pre-termination payback is waived if the loan is fully paid via collections of insurance proceeds.

6. The client shall authorize the Bank to hold the release of original LTO OR/CR, Deed of Cancellation/Release of Chattel Mortgage, and other documents relative to the motor vehicle until maturity/full settlement of the loan and/or until any unpaid obligation is settled.

7. The promo is non-transferrable and may not be availed in conjunction with other on-going promotional activities or other special considerations.

8. The Bank must be advised in writing, if client opts to avail of other on-going promotional activities or other special considerations.

9. The pre-qualified credit card may only be availed by individual loan borrowers.

10. The pre-qualified credit card may be offered to either principal loan borrower or co-borrower as principal credit cardholder but cannot be both. The other loan borrower may apply as supplementary card credit cardholder.

11. All pre-qualified Metrobank credit card applications shall be subject to Metrobank’s final approval.

12. All pre-qualified Metrobank credit card applications shall undergo standard credit evaluation. Pre-qualification means that Client has met the basic eligibility requirements.

13. Standard Metrobank Car Loan and Metrobank Credit Card Terms and Conditions shall apply.

14. Any amendment in the terms and conditions is subject to DTI approval.

15. Metrobank is regulated by the Bangko Sentral ng Pilipinas with telephone number: (+632) 8811-1277 (8811-1BSP) and email address at consumeraffairs@bsp.gov.ph.

Customer Support

For any questions or clarifications on the promo or concerns with regards to Metrobank Car Loan, customers may contact Metrobank Contact Center at (02) 88-700-700 or domestic toll-free 1-800-1888-5775, Mondays to Fridays, from 8:30 AM to 5:30 PM, or send an email to customercare@metrobank.com.ph.