How Can We Help You >> Contact Us
 
Tara, pag-usapan natin!

We want to know you better.

You can contact us via:

  • Email: ibs.customercare@metrobank.com.ph
  • Metro Manila landline: (632) 898-8000, press 1, then, 2, then 1
  • SMART (0949) 994-2417 or GLOBE (0917) 523-3364
  • Domestic Toll Free 1-800-10-8579727

Please make sure to provide us the following information so we can address your concerns properly.

• Complete name, address and phone number
• Business name, address and phone number
• Desired loan amount and purpose of the loan

 *Our Customer Care assistants are available from Monday to Friday (except holidays)
from 8:30am – 7:00pm.