Promo Mechanics
What are the mechanics
Promo Period and Promo Offer
a. The Metrobank Debit Exclusive Raffle Promo will run within the duration of The Metrobank Travel Fair, from November 17 to 19, 2023 (“promo period”).
b. The promo is open to all Metrobank Prime Debit cardholders who will purchase at any participating merchant partner at The Metrobank Travel Fair and whose mobile numbers are contactable and registered* with Metrobank.
*To receive the prize from this promo, cardholder must ensure that the mobile number registered with the bank is updated and active. To be included in future Metrobank promotions and communications, cardholder needs to update his/her contact information by visiting any Metrobank branch or by following the instructions here: https://metrobank.com.ph/articles/update-your-info.
c. Qualified cardholders will get one raffle entry each for a chance to win PHP 5,000 worth of The Travel Club vouchers (“Treats”) upon a minimum single-receipt purchase of PHP 6,500.
d. 10 winners for each day will be chosen via a one-time e-raffle, for a total of 30 winners for the 3-day Metrobank Travel Fair.
Promo Mechanics
a. The cardholder should visit The Metrobank Travel Fair from November 17 to 19, 2023 at the Ayala Center Cebu Activity Center.
b. To qualify for the raffle, The Metrobank Debit cardholder must purchase from any merchant partner at the Metrobank Travel Fair for a minimum single-receipt transaction of atleast of PHP 6,500 using Metrobank Prime Debit Mastercard.
c. For a single-receipt transaction of at least PHP 6,500, a client will automatically get one raffle entry for a chance to win PHP 5,000 worth of Treats which can be redeemed at any participating The Travel Club store nationwide.
d. Winners will be notified via SMS containing the 9-digit alphanumeric Treats code on or before December 11, 2023.
E-raffle Draw
a. The e-raffle draw will be on December 1, 2023 at Metrobank Office - Ground Floor Cluster 3, The Shops BGC, Grand Central Park, 7th Avenue corner 36th and 38th Streets, North Bonifacio District, Bon-ifacio Global City, Taguig.
b. The e-raffle draw will be conducted with the supervision of a representative from the Department of Trade and Industry (DTI).
c. The e-raffle winners will be randomly selected through an online e-raffle draw.
d. The e-raffle winners will be notified via their registered mobile numbers on or before December 11, 2023.
Redemption of Treats
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Once the Metrobank notification has been received, the winner may simply present the SMS with the Treats code to the participating Travel Club store* for verification.
*https://www.sharetreats.ph/goods/P5000WorthVoucher/uiX7m7IUZzNTJAEXQEvkWA%253D%253D/goodsDetail
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The winner must tell the store frontliner that s/he want to claim Treats.
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Item/s purchased using Treats will only be released after the code has been verified by the store.
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If the purchase price exceeds the value of Treats, the excess amount will have to be paid by the winner. If the Treats are redeemed for less than PHP 5,000, the excess amount will no longer be valid or carried over in the next purchase.
Frequently Asked Questions
a. The promo is valid for cardholders who have met the purchase requirement from any participating merchant partner within the duration of The Metrobank Travel Fair.
b. Splitting of transactions is prohibited and will be ineligible for a raffle entry.
c. A cardholder can only win once throughout the promo period.
d. The Travel Club Treats code can only be redeemed once and applied as discount upon purchase at participating merchant stores until February 9, 2024 (“redemption period”).
e. The vouchers are transferable but non-convertible to cash or any other product. Once the voucher codes have been provided by Metrobank, the responsibility of redemption and possible transfer will be passed unto the client while the fulfillment will be the accountability of The Travel Club.
f. All cancelled orders by customers will not be valid for re-claiming of voucher codes.
g. Metrobank is not an agent of The Travel Club and makes no representation as to the quality of the goods and services provided. All feedback regarding quality of the goods and services provided by The Travel Club shall be directed to The Travel Club.
h. The use of Metrobank Prime Debit Mastercard in connection with this promo is subject to the Terms and Conditions governing the issuance and use of Metrobank Prime Debit Mastercard.
i. Metrobank is regulated by the Bangko Sentral ng Pilipinas with telephone number: 8708-7087 and email address at consumeraffairs@bsp.gov.ph.
Customer Support
a. For The Travel Club goods and service-related concerns, please contact The Travel Club through e-mail at shop@thetravelclub.ph.
b. For card related inquiries, please call the Metrobank Contact Center at (02) 88-700-700 (domestic toll-free 1-800-1888-5775) or send an email to customercare@metrobank.com.ph).
DTI Fair Trade Permit No. R7–Ceb 604, Series of 2023.
