You may contact us through:  

Metrobank Plaza
Sen. Gil Puyat Avenue
Makati City 1200, Philippines
EASTERN-63555 METMKT PN
SWIFT-MBTCPHMM
Tel.  : (632) 8700-700
Fax. : (632) 817-6248

Customer Care (Monday - Friday): 898-8701, 898-8702
24/7 Contact Center Hotline:  8700-700, 1-800-1888-5775 (for provincial areas only)
Metrophone Banking: 5-8000 (Metro Manila), 1-800-1888-5-800 (Outside Metro Manila)

Send us your comments, feedback, inquiries and suggestions anytime to let us know how we can serve you better.

For your convenience, we have identified common areas that you may wish to inquire about. Please select a topic from the list below.

My Metrobank account  
For account-related inquiries and concerns.
 
Metrobank Products & Services  
For more information on the various products and services offered by the Bank.
 
Remittances  
For your remittance-related concerns and inquiries.
 
Car Loans  
For inquiries relating to obtaining a car loan or clarifications on your existing car loan. 
 
Credit Cards  
For inquiries on Metrobank Visa, Metrobank Mastercard or Metrobank Value Mastercard.
 
Home Loans  
For inquiries on availing of a home loan or clarifications on an existing home loan. 
  
Feedback\Comments
For your comments, feedback and suggestions.